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Healthcare Providers 

Medical providers who have an agreement in place with us can amend their listing in our Provider Finder, verify members' treatment eligibility and get details on our direct settlement and claims process. Don’t have an agreement in place with us?
Become part of our global network.

Healthcare provider support services

What you need to know in order to verify a member’s eligibility when they seek treatment.
Certain treatments and costs require the submission of a Treatment Guarantee (Pre-authorisation) Form. Here you will find further details about this process as well as the relevant forms.
Everything you need to know about submitting your claims, including your medical provider claim form.
View our directory of hospitals, doctors and health practitioners worldwide.
Are you currently listed in our medical Provider Finder directory? Find, view and amend your listing details here.
 View all benefits covered under your patient's plan, any applicable limits, co-payments, deductibles and more.
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Get a contracted provider logo for your website

If you have an agreement in place with us and would like to request our logo to place on your website next to other global insurer brands. Please email
Nedd help? Contact us